Support

Contact support

Questions about setup, activation, or your playlists? Send a note and we’ll help.

Send a message

Direct contact

info@geniustv.app

Common questions

How do I activate my device?

Install the GeniusTV app on your TV, then open the activation page to finish setup with your MAC address and device key.

How does web activation work?

Direct APK device activation runs securely through the web portal. Google Play availability follows Google Play distribution rules.

Does GeniusTV include channels?

No. GeniusTV is a player for your own playlists. It does not include channels, movies, series, or playlists.

How do I manage my playlists?

Open the Manage Playlists page to add, edit, or remove playlists.