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Questions about setup, Pro, or your playlists? Send a note and we’ll help.

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Common questions

Is GeniusTV free?

Yes. Live TV, the program guide, favorites, parental control and one playlist are free, with no time limit. Pro adds movies, series, catch-up and multiple playlists for a one-time payment per device. New devices try Pro free for 7 days.

How do I get Pro?

Open the Get Pro page and enter the MAC address and device key shown in the app under Settings. Pro is tied to that device. There is no subscription.

Does GeniusTV include channels?

No. GeniusTV is a player for your own playlists. It does not include channels, movies, series, or playlists.

How do I manage my playlists?

Open the Manage Playlists page to add, edit, or remove playlists.